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Gilda Odera - Kenya’s BPO CZAR

Gilda Odera is a Pioneer in Kenya’s burgeoning outsourcing Industry.  She founded the second call center in the country offering services to international clients.
An Upper Second Class Graduate of the University of Nairobi in 1989, Gilda started her working career as a marketer in a company called Marketing Support Services and worked her way up [...]

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Africa ICT Trends and Countries to Watch in 2010

It’s that time of the year when any expert worth their salt makes some predictions for the New Year. I too couldn’t resist a peek into my crystal ball and here I share what I believe will be the major ICT trends and some of the countries to watch this year. In general, 2010 promises [...]

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